GUIDE
These Terms of Use (these "Terms") set forth the terms and conditions for the provision of this website and the Service (collectively, the "Services") provided by Suntory Beverage & Food Limited (the "Company") as well as the rights and obligations between the Company and all customers using this website and the Service. By using this website, you are deemed to have agreed to these Terms and our Privacy Policy. If you do not agree to them, you cannot use this website or the Service.
Article 1. Application
1.The purpose of these Terms is to set forth the terms and conditions of the provision of the Services as well as the rights and obligations between you and the Company in relation to the use of the Services. These Terms shall apply to any and all relationships between you and the Company in relation to the use of the Services.
2.In the event of any conflict between the provisions of these Terms, and the description, etc. of the Services described other than in these Terms, the provisions of these Terms shall take precedence.
Article 2. Definitions
The following terms used in these Terms have respective meanings specified below.
(i)"TAG-COFFEE STAN(D)" means a coffee service in which a customer can customize their drink and label;
(ii)"TAG-COFFEE STAN(D) provider" means a person or an entity that provides customers with TAG-COFFEE STAN(D);
(iii)"TAG-COFFEE STAN(D) shop" means a shop that is operated by a TAG-COFFEE STAN(D) provider and provides the Products of TAG-COFFEE STAN(D);
(iv)"Service" has the meaning given to it in Article 3; and
(v)"Products" means products related to TAG-COFFEE STAN(D) that are purchased by a customer at a TAG-COFFEE STAN(D) shop.
Article 3. Service
1.The Service refers to a service in which a customer selects and determines, on this website, which Products to purchase at a TAG-COFFEE STAN(D) shop in accordance with a method designated by the Company, and the Company converts the customer's order into a two-dimensional code and provides the code to the customer free of charge. If, however, you are a minor, you need to obtain the consent of your legal representative, such as your parent, in order to use the Service.
2.The sales agreement for the Products shall be formed between you and the TAG-COFFEE STAN(D) provider. The Service is not for a customer to apply for the purchase of the Products, and a customer cannot place orders for the Products on this website. For you to purchase a Product, you need to present the two-dimensional code provided by the Company under paragraph 1 directly to the TAG-COFFEE STAN(D) provider at its TAG-COFFEE STAN(D) shop, place your order for the Product and pay the price.
Article 4. Amendment of These Terms
1.The Company may amend these Terms. Before making any amendments to these Terms, the Company shall notify you of the following information by posting prior notice on this website or by a method that the Company determines to be appropriate: (i) the fact that these Terms will be amended, (ii) the contents of the amended Terms, and (iii) the date on which the amended Terms come into effect. The amended Terms will be published on this website, and you will be deemed to have agreed to the provisions of such amended Terms. If you do not agree to the provisions of the amended Terms, you cannot use the Services and must immediately stop using the Services. Whether the Company has given notice or not, before using the Services, you will check, from time to time, whether any amendments have been made to these Terms.
2.The Company shall not be liable in any way for any damage that you may suffer as a result of not checking any amendments to these Terms, unless the damage has been caused by the Company intentionally or through gross negligence.
Article 5. Collection and Use of Personal Information, etc.
Any information of yours that the Company collects in the course of your use of the customer desk of this website will be handled appropriately in accordance with these Terms and Suntory's Privacy Policy (suntory.co.jp).
Article 6. User Environment, Expenses, etc.
1.You will procure, on your responsibility and at your expense, communications devices that are necessary to use the Services, and take security measures required for your user environment. If you are a minor, please use communications devices that your legal representative, such as your parent, allows you to use.
2.The Services may not be available due to various circumstances, such as inability to connect to the Internet, or your communications device not getting reception.
3.Any expenses required for purchasing and maintaining communications devices that are necessary for using the Services, packet communication charges, data usage fees, and any and all other expenses shall be borne by you.
Article 7. Communication or Notice
Any inquiries about the Services and other communications or notices from you to the Company, as well as any notices about the amendment of these Terms and other communications or notices from the Company to you shall be made by a method designated by the Company.
Article 8. Change, Termination, etc. of the Services
The Company may change, add, suspend or terminate the contents of the Services in whole or in part, without giving you prior notice.
Article 9. Prohibited Matters
In using the Services, you shall not engage in any of the following acts, or any acts that the Company determines to fall under any of the following acts:
1.An act in violation of laws or regulations, or an act related to a criminal act;
2.An act against the public order and morals;
3.Fraud or intimidation against the Company, other users of the Services or other third parties;
4.A remark or an act using violent or cruel words, lewd words, words that encourage discrimination, words that encourage suicide or self-harm, words that encourage inappropriate use of drugs, slander, or other words that make other users of the Services or other third parties uncomfortable (including any acts of entering those words to be printed on a Product label);
5.An act of entering words to be printed on a Product label that infringe on or may infringe on the Company's or a third party's copyrights, trademark rights or other intellectual property rights ("Intellectual Property Rights"), portrait rights, the right of publicity, the right of privacy, reputation, personal rights, or other rights or interests, or other acts that infringe on or may infringe on any of the aforementioned rights or interests (including any acts of re-selling Products on which such words are printed);
6.An act of transmitting information that includes computer viruses or other malicious computer programs;
7.An act of putting an excessive load on the network or the system, etc. of the Services;
8.An act that may obstruct the operation of the Services;
9.An act of accessing or attempting to access the Company's network or system, etc. without permission;
10.An act of intentionally abusing any failures in the Services;
11.Modifying, erasing, revising, adapting, creating a derivative work of, decompiling, disassembling or reverse-engineering the Services, or other acts that may cause a hindrance to the provision of the Services;
12.Collecting information of other users of the Services;
13.An act of causing disadvantages, damage or the feeling of discomfort on the part of the Company, other users of the Services or other third parties;
14.Providing benefits to anti-social forces, etc.;
15.An act that directly or indirectly induces or facilitates any of the acts listed in the preceding items; or
16.Other acts that the Company determines to be inappropriate.
Article 10. Customer's Liability
If the Company directly or indirectly incurs any damage, loss or expenses (including attorney's fees) as a result of your use of the Services in violation of laws or regulations or these Terms, you must immediately compensate or indemnify for such damage, loss or expenses (including attorney's fees) in accordance with the Company's request.
Article 11. Assignment, etc. of the Status Related to the Use of the Service
1.You may not, without the prior written consent of the Company, assign, transfer or provide as collateral to any third party or otherwise dispose of your status related to the use of the Service or your rights or obligations under these Terms.
2.If the Company has transferred its business related to the Services to another company, the Company may, through such business transfer, assign to the transferee of such business transfer its status related to the use of the Service and its rights and obligations under these Terms and, by this paragraph, you are deemed to have given prior consent to any such assignment. The business transfer referred to in this paragraph shall include not only standard business transfers, but also company splits and any and all other occasions in which business is transferred.
Article 12. Intellectual Property Rights
1.Intellectual Property Rights related to any images, videos, text, mascot characters, programs and any and all other information contained in this website ("Images") shall belong to the Company, or a person or an entity that has granted the Company a license to use such Images (the "Right Holder"). Unless permitted under laws and regulations, you may not reproduce, transmit or otherwise use any Images without the prior written permission of the Company or the Right Holder; provided, however, that you may save on your own communications device or print out an image of a two-dimensional code provided under the Service, for the purpose of ordering Products at a TAG-COFFEE STAN(D) shop.
2.The name of the Service, and other Product and service names, etc. displayed within the Service include names for which the Company or a third party holds a trademark right or other right of use. These Terms do not constitute any assignment or licensing of any Intellectual Property Rights to you or any other third parties. You shall not apply for the registration or transfer of any Intellectual Property Rights related to the Services.
Article 13. No Warranties, and Disclaimers
1.The Company makes no warranties whatsoever with respect to the Services' fitness for your particular purposes, that the Services have expected functions, product value, accuracy or usefulness, that your use of the Services conforms to laws and regulations or the internal rules of an industry association, etc. that are applicable to you, or that the Services are free of bugs or other failures. The Company will from time to time make upgrades or improvements to improve its services. However, even if you request that the Company make improvements or repairs with respect to specific functions, the Company shall not be obligated to do so in accordance with such request.
2.The Company shall not be liable in any way to compensate for any damage that you may suffer due to any suspension, discontinuation, termination, unavailability of or changes to the Company's provision of the Services, due to any malfunction of or damage to equipment resulting from the use of the Services, or otherwise in relation to the Services, unless you have suffered damage due to the Company issuing a two-dimensional code for an order different from your order due to the Company's willful misconduct or gross negligence.
3.The Company makes no warranties that you will be able to purchase Products at a TAG-COFFEE STAN(D) shop. Some Products are only available at certain shops; when using the Service, you are responsible for checking which shop provides the Products that you wish to purchase. The Company shall have no liability whatsoever even if you cannot purchase your Products due to a shop being closed, Products being out of stock, malfunction of machines, staff shortages, force majeure or other circumstances.
4.The Company shall have no liability whatsoever for any transactions, communications, disputes, etc. (including any disputes, etc. related to letters you may print on a Product label) arising between you and a third party in connection with the Service.
5.The Company shall have no liability to you for any damage that you may suffer due to an act of a third party, including, but not limited to, unauthorized access or intrusion of computer viruses to the Services.
Article 14. Severability
Even if any of the provisions of these Terms or any part thereof is found invalid or unenforceable under the Consumer Contract Act or other laws, regulations, etc., the remaining provisions of these Terms and the remainder of the provision part of which has been found invalid or unenforceable shall remain in full force and effect.
Article 15. Governing Law and Competent Court
1.These Terms shall be governed by the laws of Japan.
2.The Tokyo District Court shall be the agreed court with exclusive jurisdiction in the first instance for any disputes arising out of or in connection with these Terms or the use of the Service.

Suntory Beverage & Food Limited

Revised on August 9, 2022

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